318 East Kawili St
Hilo, Hawai'i 96720
Tel: 808-961-4452
View Map >

Find Us on Facebook!

Welcome to the Hilo Bike Hub Website!

Aloha mai Kāua e ka cycling fanatic, 

Welcome back to Hilo Bike Hub without face mask regulations! We greatly appreciate all of our clientele for your patience during the last two years of reduced hours, limited stock, and having to deal with me being the gate keeper trying to keep everyone safe yet still riding during these unprecedented times. It takes a very strong community to stay committed and focused to make it through a pandemic, and our small town of Hilo has done just that! I am so proud of my workforce being diligent and committed to give you our best, in a time of fear and unrest. But its our Hilo/Puna communities that have kept us together, and motivated not to miss one single day in the last two years.

So whatʻs new? Lots of new bikes and parts. We are currently carrying a full but limited selection of Specialized, Trek and Cannondale mountain bikes, the new electric bikes, as well as comfort bikes, kids bikes, and the new GT freestyle bikes. Road bikes have been a little scarce, but we should start seeing some new road bikes from Trek later this summer.

What differentiates Hilo Bike Hub from the rest? We understand the ruggedness of the Hawai'i Island terrain, the extreme diversity of our climate and what it does to our bicycles. The end result is building a bicycle that will meet and exceed the needs of our Big Island clientele. For example, all of our adult bikes feature a pro-build assembly complete with waterproof lubrication of front and rear hubs, bottom bracket extraction and waterproof lubrication, as well as waterproof lubrication to all bolts. Full suspension bikes also receive lubrication and proper torque to all pivot bolts and linkage systems. Most bikes require between one and two hours for such an intense assembly, valued at $120. In addition, new bike sales include pro-fitting, adjusting bikes to the rider to maximize comfort as well as performance. New bikes receive one year of free servicing.

So come and visit Hilo Bike Hub and help us celebrate our 29th anniversary, and see why we have been voted best bike shop on the East side of the Big Island for over 20 years (2021)!

 

Hilo Bike Hub is Voted "Best Bike Shop" - Mahalo!

  The Hilo Bike Hub would like to extend a huge MAHALO for voting us 'Best Bike Shop' by the Tribune Herald's Annual Best of East Hawai`i for 2021! The Hilo Bike Hub staff is super grateful to our loyal clientele for acknowledging our store 20 times as the Tribune Herald's Best Bike Shop of East Hawai`i. We will continue to provide top service, knowledge, and equipment to those who demand the best.  Read more on the Tribune Herald website >

 

We Did It! Ke Ala o Kūlanihākoʻi Mountain Bike Park is now official!

Hūlō!!!  After twenty-five years of trials and tribulations, the Ke Ala o Kūlanihākoʻi (a.k.a. the Kulani Trails) is now an official Hawaiʻi State Nā Ala Hele trail system trail, designed for the mountain bicycling experience!

We are no longer required to carry a user permit while riding these trails. A trail map will soon be made available to download, and get you out to this amazing mountain biking trail system.

Big thanks to the members of the Big Island Mountain Bike Association (BIMBA), Jackson Bauer from Hawaiʻi state Nā Ala Hele trail system, the Hawaiʻi Island Nā Ala Hele trail council (voted unanimously for this trail system) , Mauna Kea Recreation User’s Group, Chris Graper from the Hawaiʻi State Dept. of Forestry, Dennis Vierra from Nā Ala Hele, and Chris Seymour, who is also on the Nā Ala Hele trail council. It takes an army working together to bring mountain biking on the Big Island to the next level! See you on the trails!

 

Service Mechanic Wanted!

Hilo Bike Hub is looking for local mechanical talent!
E-mail hilobikehub@gmail.com or drop off your resume.

SERVICE MECHANIC (Part-time)

Summary
The Service Mechanic is responsible for assembling bikes, and providing mechanical repairs and maintenance to bicycles and other merchandise.

Position Details
The primary responsibilities and areas of impact of this position include, but are not limited to:

·         Complete assembly, repairs and maintenance of bicycles, and install accessories in a timely manner.
·         Ensure understanding of customer needs and clearly explain any concerns.
·         Apply customer service skills to exceed customers’ expectations.
·         Process parts sales and check in/out bikes following proper procedures.

·         Maintain a clean work area and assist in keeping the store presentable.
·         Attend training sessions to enhance mechanical skills and familiarity of products.
·         Responsible for following all store policies and procedures.
·         Perform other tasks assigned by management.

Position Requirements
Experience

·         Prior bicycle mechanic or assembly experience preferred.

Skills

·         Ability to communicate and interact with a diverse population.
·         Mechanically inclined and solid problem solving skills.
·         Present a strong customer service focus.
·         Ability to multitask and work with many customers at one time.
·         Knowledge of computers and technology.
·         Dedication to get the job done.

Working Conditions
·         Ability to stand, sit and use hands for extended periods of time.
·         Ability to lift up to 75 lbs while utilizing appropriate equipment and safety techniques.
·         Exposure to various chemicals such as grease and cleaning solutions.
  

 
Banner